Head of Venue - Commercial

Head of Venue – Commercial (General Manager)
Location: London
Type: Full-Time, Permanent
Salary: Up to £70K + Bonus

DNA Recruit is delighted to partner with a prestigious and dynamic large-scale events venue to find their next Head of Venue – Commercial (General Manager). If you’re an accomplished leader with a proven track record in multi-site event venue operations or managing large-scale event spaces, this could be your next great career move.

About the Role
As the Head of Venue – Commercial, you will be at the heart of a vibrant, high-capacity venue that hosts up to a 7,000 capacity. The role calls for an innovative and strategic thinker who thrives in a fast-paced environment and has the vision to drive growth, operational excellence, and client satisfaction. Reporting to the Director, you will lead and inspire a talented team of sales, operations, and facility management professionals, ensuring that the venue operates at the highest standard.

What You’ll Be Doing:

• Sales Leadership: Develop and implement successful sales strategies, foster client relationships, oversee business development, and ensure sales targets and KPIs are met.
• Marketing Strategy: Collaborate with the marketing team to create data-driven marketing initiatives that align with the venue’s goals.
• Financial Oversight: Own and manage the venue’s P&Ls, oversee cost forecasting, and ensure efficient budget management.
• Operational Excellence: Uphold the highest standards of operational policies and compliance, leading the team to consistently deliver exceptional events.
• Facilities Management: Lead the facilities management team to ensure best practices and cost control, aligning with lease agreements and legal requirements.
• New Projects: Play a key role in consulting on and activating new space projects to expand the venue’s footprint and capabilities.

Your Skills & Experience:

• Proven Leadership: Minimum of 5 years in a senior commercial management role within large-scale or multi-site event venues.
• Strategic Vision: Demonstrable experience in executing business and commercial strategies that drive growth and enhance client satisfaction.
• Team Inspiration: Experience leading cross-functional teams, including sales, operations, and facilities management.
• Financial Acumen: Strong background in P&L management, financial reporting, and budget oversight.
• Exceptional Communicator: Ability to build rapport with clients, team members, and stakeholders at all levels.
• Industry Insight: Knowledge of the local venue market and key event industry players.
• Health & Safety Awareness: Comprehensive understanding of relevant compliance and legislation.

Desirable Skills:

• Personal Licence Holder
• Relevant H&S qualifications (e.g., IOSH/NEBOSH)
• Familiarity with Salesforce, Event Works, or project management software like Monday.com
• SIA qualification

Why Join: This role offers the chance to be part of a leading events venue known for pushing the boundaries of innovation and experience. You’ll have the opportunity to shape the venue’s future, contribute to iconic events, and work within a culture that values big ideas, collaboration, and ambition.

Apply now and lead one of London’s most exciting event venues into its next chapter of success.

Job Reference: GK11574

DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. 

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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.